Receptionist

A Receptionist is the front-facing professional who greets visitors, answers phone calls, and manages the first point of contact for an organization. They create the first impression and ensure smooth daily operations at the front desk. This role exists across every industry — corporate offices, hotels, medical clinics, salons, gyms, law firms, government buildings, schools, and apartment buildings. Receptionists are the face and voice of the organization.

RIASEC Type: Social (S) Conventional (C), Enterprising (E)

What a Receptionist does

Greet visitors warmly and announce their arrival. Answer, screen, and route incoming phone calls. Schedule and confirm appointments or meetings. Manage a multi-line phone system. Respond to emails and general inquiries

Receptionist skills required

Core Skills, Professional phone etiquette, Verbal and written communication, Customer service orientation, Basic computer and typing skills, Supporting Skills