Emotional Intelligence
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What Is Emotional Intelligence?
Recognize, understand, regulate, and respond appropriately to emotions in yourself and in interactions with other people.
Why Does Emotional Intelligence Matter?
Emotional Intelligence matters because emotions influence attention, decisions, relationships, conflict, motivation, and communication even when they are not explicitly discussed.
What Does It Look Like?
Someone applying emotional intelligence may:
- •recognizes the emotion influencing their own response
- •notices emotional cues without assuming they reveal everything about another person
- •adjusts communication when emotion is affecting understanding
- •can remain responsive without becoming controlled by the emotion
How to Develop Emotional Intelligence
You can develop it by:
- •keep a short reflection after emotionally charged interactions
- •name the emotion and the need behind your own reaction before responding
- •practice distinguishing what another person expressed from what you inferred
Where Can Emotional Intelligence Be Useful?
Emotional Intelligence can be useful in areas such as:
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Careers Where This Skill Can Be Useful
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