Influence Communication
educationteam communicationcustomer-facing workprofessional correspondence
What Is Influence Communication?
Communicate influence clearly through wording, tone, structure, or delivery appropriate to the situation.
Why Does Influence Communication Matter?
Influence Communication matters when the way a message is expressed affects whether the intended meaning is understood or acted upon.
What Does It Look Like?
Someone applying influence communication may:
- •changes the message when the influence of the communication requires a different approach
- •checks whether the recipient understood the intended point
- •keeps the message focused on the purpose of the interaction
How to Develop Influence Communication
You can develop it by:
- •rewrite one message to improve its influence without changing its meaning
- •test the message with a reader and note what they understood
- •compare two delivery approaches and identify which better fits the situation
Where Can Influence Communication Be Useful?
Influence Communication can be useful in areas such as:
educationteam communicationcustomer-facing workprofessional correspondence
Careers Where This Skill Can Be Useful
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