Problem Framing
design thinkingstrategyconsultingproduct managementprocess improvement
What Is Problem Framing?
Define a problem from a useful perspective by identifying the situation, affected people, constraints, desired outcome, and boundaries of the challenge.
Why Does Problem Framing Matter?
Problem Framing matters because the way a problem is defined influences which solutions appear reasonable.
What Does It Look Like?
Someone applying problem framing may:
- •writes a problem statement that does not assume the solution
- •identifies constraints that genuinely matter
- •frames the issue from the perspective of the people affected
- •tests alternative framings before committing to one
How to Develop Problem Framing
You can develop it by:
- •write three different frames for the same problem: user, process, and organizational
- •underline assumptions hidden inside a problem statement
- •ask what solution options become visible or invisible under each frame
Where Can Problem Framing Be Useful?
Problem Framing can be useful in areas such as:
design thinkingstrategyconsultingproduct managementprocess improvement
Careers Where This Skill Can Be Useful
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