Representation Communication

educationteam communicationcustomer-facing workprofessional correspondence

What Is Representation Communication?

Communicate representation clearly through wording, tone, structure, or delivery appropriate to the situation.

Why Does Representation Communication Matter?

Representation Communication matters when the way a message is expressed affects whether the intended meaning is understood or acted upon.

What Does It Look Like?

Someone applying representation communication may:

  • changes the message when the representation of the communication requires a different approach
  • checks whether the recipient understood the intended point
  • keeps the message focused on the purpose of the interaction

How to Develop Representation Communication

You can develop it by:

  • rewrite one message to improve its representation without changing its meaning
  • test the message with a reader and note what they understood
  • compare two delivery approaches and identify which better fits the situation

Where Can Representation Communication Be Useful?

Representation Communication can be useful in areas such as:

educationteam communicationcustomer-facing workprofessional correspondence

Careers Where This Skill Can Be Useful

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