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How Communication Affects Team Performance

Teams need communication to coordinate work. But more communication does not automatically mean better teamwork.

Useful team communication includes: clear expectations; relevant information; active listening; knowledge sharing; constructive feedback; clarification; decision communication; appropriate documentation.

Poor communication can create: duplicated work; conflicting assumptions; missed information; unnecessary delays; avoidable conflict.

Therefore the question should not simply be: “How often does the team communicate?” Ask: “Does the team's communication help people understand, coordinate and act?”

Team contribution is more than just completing a task.

Discover how you and your team can work better together by understanding Natural Gifts, Skills, Values, and Workplace Fit.

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