ExplainerSkills
What Is Problem Framing?
Problem framing is the ability to define a situation in a way that identifies the actual challenge without prematurely limiting the solution.
The website example
"How do we build a faster website?" assumes the solution involves speed. "How might we help visitors find the information they need with less friction?" leaves more possibilities open.
Good problem framing considers
Who is affected; what is happening; what outcome is desired; what evidence exists; what constraints matter; what assumptions may be wrong.
Development exercise
When facing a problem, write three different versions of the problem statement. Then ask: "Which framing gives us the most useful set of possible solutions without distorting the evidence?"
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